Hotel Review+ Back
Plaza/Four Seasons

 

Estrada da Baia de N. Senhora da Esperança, S/N
Taipa, Macau, China
Telephone: (853) 2881-8888
Guest fax: (853) 2881-8899
www.fourseasons.com/macau
Room reservations: (853) 2881-8881

 

No. of Rooms: 276
No. of Suites: 84
Table Games: 56
Slot Machines: 152

(Last updated: January 21, 2018)

 

 

 

For more pictures of the Four Seasons, please click here: Four Seasons Photobook

 

 

HIGHLIGHTS

 

Luxury that comes to life in an exquisite lobby and big beautiful rooms.

 

Amazing amenities, with great pools, gym, shopping and more.

 

The 1 star Michelin eatery, Zi Yat Heen.

 

Macau's most upscale casino with superb (and free!) alcoholic drinks.

PLAZA CASINO

If I had money to burn, I'd be at the Plaza every weekend setting the Craps table on fire.  My favorite casino in town by far, the Plaza is the place where service and style meet, where gamers are treated like their business actually matters.  Waitresses work the floor pushing free glasses of Remy Martin VSOP, Hennessey VSOP, along with the best house wine I've ever had.  Opposite Ping restaurant, there's a free buffet on weekends, serving up some surprisingly good noodles, chicken, dumplings and soup.  It's the same sort of stuff other casinos routinely charge $68 to $88 Mops a plate for, but it's all on the house at the Plaza.         

 

(FYI the only other casinos in Macau that serve free booze are the Wynn, MGM and Grand Lisboa.)

 
Minimums are very high, with most games starting from $500 up, while the slot machines are also expensive for Macau, with minimums of $1, $2, $5, and $10.   

The Plaza also has one bar and one restaurant.  Diplomats Bar has all of your alcoholic favorites accounted for, including cognac ($85 to $780), champagne ($65 to $290), wine ($40 to $135), cocktails ($75), hard shots ($60 to $90) and beer ($50).  There's also soft drinks, tea, juice and coffee available for $38 to $55. 

Ping is the restaurant and stays open 24 hours, offering Cantonese fare for $98 to $448, while barbecue, rice and noodles are $98 to $388.  There’s also quite a bit of sashimi and seafood available, with most dishes $98 and $688 while a lot of different hotpot choices are $38 to $138.  For less expensive dishes, try the dim sum ($42 to $58) or vegetables ($78 to $98).

CASINO GAMES

The Plaza has a good range of games for a casino its size. 

Baccarat - $500 minimums.

Commission Free Baccarat
- Players are paid only 50% on won Banker bets that total 6.  Tables start from $500.

Blackjack
- Pricy $1000 minimums.  Players may only split up to 3 times, instead of the usual 4.

Caribbean Stud Poker
- The Plaza calls the game “Sands Stud Poker,”, but it’s the same game as Caribbean Stud Poker.  The only difference is that the side bet starts from $50 and you can bet up to 5 times that amount.  $500 minimums.

Craps
- One table paying 3-4-5 odds, with a minimum Pass line bet of $200.  The table only opens on Fridays, Saturdays and Sundays.  The City of Dreams next door pays 5 times odds so yeah, you know what to do and where to go.

Roulette
- Minimum bet of $50 Inside and $100 Outside.

Sic Bo
- $500 Big/Small minimums.

Slot Machines
- 174 machines with minimums from 10 cents to $10.  Also has electronic Roulette and Sic Bo with lows of $10 each.

 

PROMOTIONS

I’ve never seen the Plaza run any independent promotions in the 8 years I've been covering casinos in Macau.  The only options are to accumulate points on the Sands player card or to join the Sands VIP rolling program, which returns the following commission.

 



FOUR SEASONS HOTEL

Until the Ritz-Carlton came along, the Four Seasons was the must luxurious hotel on the Cotai Strip.  Even though it opened in 2008, it's still in impeccable condition, and the lobby remains one of the most beautiful ones in Macau.  I've always loved the grand staircase and exqusiite furnishings.

 

Four Seasons Macau lobby  

In terms of room rates, they've come down a lot since reaching their peak in 2013 and 2014.  Back then, $2500 a night was the norm - now they don't even break $2000 from Sunday to Thursday.  Weekends remain expensive however. 

 

Reservations made 30 days in advance result in 20% off, which are the prices I've used below.

 

 

Rates are in MOP and include all tax and service charges.

 

Four Seasons still has two long standing specials on the go: the Stay and Play package and the Spa Indulgence Experience.  Even though I've just listed the prices for the Deluxe and Premier rooms, all rooms are available for both packages.

Stay and Play Package: Includes buffet breakfast for 2 at Belcancao, a $300 Match play voucher, two 1 way ferry tickets from Macau to Hong Kong, and two 1 way ferry tickets from Hong Kong to Macau, which must be used within 30 days.

 

 

Spa Indulgence Package: Includes Afternoon tea for two at Windows Restaurant, free assortment of Bvlgari amenities,  60-minute massage for two (choice of Therapeutic, classic Swedish, Four Seasons Signature, or Relaxing Foot Massage), and two 1 way ferry tickets from Hong Kong to Macau, which must be used within 30 days.

 

              


Guest quarters at the Four Seasons are located from floors 6 to 19.
         
POOL

Fantastic pools at the Four Seasons, and there will never be a lot of people using them, given that the hotel only has 360 rooms.  To put that into context, the Venetian next door has over 3000.  It feels like a brilliant oasis out there, like you're miles away from the Cotai Strip.  Galaxy no doubt has the biggest pool, but it's quite possible that the Four Seasons has the best pools.  (Except in winter, because four of them close down then.)

 

 outdoor pool at Four Seasons Macau outdoor pool with large deck umbrellas at Four Seasons Macau   

Pool hours are from 8 am to 8 pm daily.
 
DINING

 

The showstopper here is Zi Yat Heen. 

Zi Yat Heen - Zi Yat Heen formerly had 2 Michelin stars for a couple of years, but were knocked back down to 1 in the 2017 and 2018 guides.  Regardless, I still think it's one of the best restaurants in town, and Mu Yi and I had a fabulous dinner there during Trip Report I

 

Prices are lower than you'd expect too given how highly rated the food is, with many dishes available for less than $150.

 

Birds Nest: $630 to $860
Abalone: $120 to $4000
BBQ and Cold Dishes: $70 to $380
Soup: $130 to $1780
Seafood: $130 to $1400
Meat: $140 to $350
Poultry: $220 to $620
Vegetables: $150 to $230
Rice/Noodles: $100 to $370 

Zi Yat Heen is located on the lobby floor and opens from 12 pm to 2:30 pm in the afternoon, and from 6 pm to 10:30 pm at night.  On Sundays, lunch is extended by an hour, from 11:30 am to 3 pm.     

Belcancao - Belcancao is a rip off and I'd advise everyone to stay away from it.  For more information about their terrible dinner buffet, please follow the link here: Belcancao.  

 

Prices are as follows: $258 for breakfast, $228 for lunch and $538 for dinner.  On weekends, the lunch buffet gets kicked up to $328, while the dinner buffet is $638 from Friday to Sunday.  Children 5 to 12 get charged half price while those under 5 eat for free.

Located on the lobby floor, Belcancao is open from 7 am to 11 am in the morning, 12 pm to 2:30 pm in the afternoon, and 6 pm to 10 pm at night.  On weekends, lunch gets extended by a half hour to 3 pm.

Windows Restaurant
- Windows Restaurant serves a mix of Eastern and Western fare.  Salad and appetizers run between $148 and $178 while main course meat choices are $218 to $458.  There’s also ultra thin pizza called pizzetta for $128 and Asian selections like rice, noodles and noodles for $138 to $238.

Afternoon tea is quite the high brow affair and runs $538 for two people, which includes two drinks.  The time for that is from 2:30 pm to 5:30 pm daily. 
 
Windows is located on the lobby floor and opens daily from 10:30 am to 10 pm.

Splash - Splash is situated outdoors next to the pool and has a very similar menu to Windows Restaurant, minus the afternoon tea.  Mostly foreign eats, starters are $68 to $175, sandwiches $168 to $178, salad $158 to $168 while mains are $138 to $458.  There’s also a few Asian choices for $158 to $178.

As for drinks, tea and juice run $50 to $75, cocktails $95 and glasses of wine $150 to $220… that better be some good wine for those prices.

Only open in the summer, hours then are from 11:30 am to 6:30 pm daily.

 

BARS

 

There's only one drinking establishment at the Four Seasons, Bar Azul.

 

Bar Azul - Bar Azul is pretty hip, it’s a shame that it’s empty most of the time.  Colossal cocktails are their newest concoction, massive tub sized bowls of love good enough to take down 6 to 10 people.  Starting from only $388 mops, it’s great value.  Other drinks are a little on the high side with glasses of white wine $90 to $140, red wine $105 to $165, and champagne $100 to $220.  Cocktails are a more appropriately priced $58 to $68, while beers are $55 and other harder fare mostly between $65 to $90, with some premium selections well into the $100’s. 

Bar Azul also serves pizza for $128 and Asian bar snacks like Wagyu cheese burgers, codfish fritters, and chicken crab meat spring rolls for $148 to $268.

Make sure you say hello to the dynamic duo behind the bar, Tara and Sara who make Bar Azul so much of what it is. 

Located on the lobby floor, Bar Azul is open daily from 6 pm to 1 am Wednesday to Monday.

 

SHOPPING

According to a commercial I saw in the Venetian bus, the Shoppes at Four Seasons is the largest grossing mall per square meter in the world.  It also looks quite nice inside with many sections more beautiful than the lobbies of most 4 and 5 star hotels.  Home to 72 stores and well over 160 luxury and designer brands, the action there definitely doesn't come cheap.

 

Shoppes at Four Seasons ceiling lamps beautiful bird cage decoration at the Shoppes at Four Seasons Versace shop at the Shoppes at Four Seasons escalator at the Shoppes at Four Seasons 

 

GYM

The Four Seasons gym is large and state of the art, featuring a wide range of equipment, including an advanced Kinesis Wall and Yoga Studio.  Professional trainers are also on hand to offer tips and assistance as needed.  Without a doubt, it's one of the best ones in town.


Located on the 4th floor, the gym is open 24 hours.

 

SPA

The spa at Four Seasons spa is one of the few ones in town that lets guests in for free.  Most other places charge a door pass, but here access to a jacuzzi, steam room, sauna, and ice fountain is all on the house. 

Like a lot of spas around town, prices for treatments vary according to the day, with weekend rates $60 to $200 more expensive than their weekday counterparts.  For this review, I’ve used the weekday prices.  

Two 120 minute signature rituals are both $2300, while a 90 minute Refresher runs $1980 and a 150 minute Pamper treatment is $2980.   For couples there’s an enticing 3 hour package that costs $5380 for two.

60 to 120 minute massage ranges between $1080 and $1980 while facials are $1580 to $3188 and hand and foot therapy is $510 and $610.  

Also located on the 4th floor, the spa keeps hours from 9 am to 10 pm daily.
 
THE LAST WORD

The Four Seasons is a fantastic property and one of the best hotels on the Cotai Strip.  As the Maven Meter clearly shows, there isn't much that it doesn't get right.  Entertainment, bars, and nightlife are their only black marks, but that action is easy to find in all of the monster hotels nearby.    


The Plaza casino might be the best casino in town, given its unparalleled drink service and free buffet.  The limits are quite high though, so only those with deeper pockets would have a large enough bankroll to gamble there for more than a few hours.

 

LOCATION

 

The Four Seasons is located in the heart of the Cotai Strip, directly between the Venetian and Parisian.  In fact, all three hotels are interconnected, as is the Sands Cotai across the road, which is linked by an overhead pedestrian bridge.


      

 

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