Hotel Review+ Back
Plaza/Four Seasons

 

Estrada da Baia de N. Senhora da Esperança, S/N
Taipa, Macau, China
Telephone: (853) 2881-8888
Guest fax: (853) 2881-8899
www.fourseasons.com/macau
Room reservations: (853) 2881-8881

 

No. of Rooms: 276
No. of Suites: 84
Table Games: 56
Slot Machines: 152

(Last updated: April 3, 2016)

 

 

 

HIGHLIGHTS

 

Luxury personified in big, beautiful hotel rooms.

 

Fantastic amenities, with great Pools, Gym, Shopping and more.

 

The 1 star Michelin eatery, Zi Yat Heen.

 

Macau's most upscale casino with superb (and free!) alcoholic drinks.

PLAZA CASINO

If I had money to burn, I'd be at the Plaza casino every weekend setting the Craps table on fire.  Without a doubt my favorite casino in Macau, the Plaza is the place where service and style meet, where gamers are treated like their business actually matters.  Waitresses work the floor pushing free glasses of Remy Martin VSOP, Hennessey VSOP, along with the best house wine I've ever had.  Opposite Ping restaurant, there's also a free buffet, serving up some surprisingly good noodles, chicken, dumplings and soup.  It's the same sort of stuff other casinos routinely charge $68 to $88 Mops a plate for, but it's all on the house at the Plaza.         

 

(FYI the only other casinos in Macau that serve free booze are the Wynn, MGM and the Grand Lisboa.)

 
The only downside of the casino is that such excellence must come with a price.  Most tables at the Plaza start from $1000 and up, while the 167 slot machines are also very expensive for Macau, with minimums of $1, $2, $5, and $10.   

The Plaza also has one bar and one restaurant.  Diplomats Bar has all of your alcoholic favorites accounted for, including cognac ($85-$780), champagne ($65-$290), wine ($40-$135), cocktails ($75), hard shots ($60-$90) and beer ($50).  There's also soft drinks, tea, juice and coffee available for $38 to $55. 

Ping is the restaurant and stays open 24 hours, offering Cantonese fare for $98 to $448, while barbecue, rice and noodles are $98 to $388.  There’s also quite a bit of sashimi and seafood available, with most dishes $98 and $688 while a lot of different hotpot choices are $38 to $138.  For less expensive dishes, try the dim sum ($42 to $58) or vegetables ($78 to $98).

CASINO GAMES

The Plaza has a good range of games for a casino its size. 

Baccarat - $2000 minimums.

Commission Free Baccarat - Tables start from $1000.

Blackjack - Pricy $1000 minimums.  Players may only split up to 3 times, instead of the usual 4.

Craps - Their lone table has 3-4-5 odds, with a minimum Pass line bet of $200.  For better odds, try the City of Dreams next door, which offers 5 times.  Please note that the Plaza table only opens from Friday to Sunday.  

Roulette - Minimum bet of $50 Inside and $200 Outside.

Sands Stud Poker - Minimum bet of $800.  It's the exact same game as Caribbean Stud Poker.

Slot Machines - 167 machines with lows of $1, $2, $5 and $10.

FOUR SEASONS HOTEL

Until the Ritz-Carlton came along, the Four Seasons was the must luxurious hotel on the Cotai Strip.  Even though it opened in 2008, it's still in impeccable condition.  

 

Four Seasons Macau lobby  

In terms of room rates, the Four Seasons always has a lot of specials and packages on the go, so check the website first to see if any suit you.  Here are four current ones:

Get Away Get More: Reservations need to be made 7 days in advance.  No cancellations are allowed.  This package offers the lowest available rate.

 

Stay and Play Package: Includes buffet breakfast for 2 at Belcancao, a $300 Match play voucher, two 1 way ferry tickets from Macau to Hong Kong, and two 1 way ferry tickets from Hong Kong to Macau, which must be used within 30 days.

 

Bed and Breakfast: All this package offers is buffet breakfast for 2 at Belcancao, and it's more expensive than the Stay and Play Package, which doesn't make much sense.  According to the website description, guests also get to relax amongst luxury and elegance, while being pampered by staff, whatever that means.

 

Spa Indulgence Package: Includes Afternoon tea for two at Windows Restaurant, free assortment of Bvlgari amenities,  60-minute massage for two (choice of aromatherapy, classic Swedish, Balinese, jet lag revival, tui na or reflexology.), and two 1 way ferry tickets from Hong Kong to Macau, which must be used within 30 days.        

 

Cheapest rooms for each respective package are as follows, excluding all tax and service charges.

 



If packages don't appeal to you, here are the straight up room rates, also excluding all tax and service charges.



Guest quarters at the Four Seasons are located from floors 6 to 19.
         
POOL

Fantastic pools at the Four Seasons, and there will never be a lot of people using them, given that the hotel only has 360 rooms.  To put that into context, the Venetian next door has over 3000.  It feels like a brilliant oasis out there, like you're miles away from the Cotai Strip.  Galaxy no doubt has the biggest pool, but it's quite possible that the Four Seasons has the best pools.  (Except in winter, because four of them close down then.)

 

 outdoor pool at Four Seasons Macau outdoor pool with large deck umbrellas at Four Seasons Macau   

Pool hours are from 8 am to 8 pm daily.
 
DINING

 

The showstopper here is Zi Yat Heen. 

Zi Yat Heen - Zi Yat Heen has had 2 Michelin stars for a few years now, and it should only be a matter of time before they get their third star.  Mu Yi and I had a fabulous dinner there during Trip Report I which I enjoyed for a number of reasons. 

 

Prices are probably lower than you'd expect given how highly rated the food is, with birds nest, sharks fin and abalone only $340 to $820, while seafood and main meat dishes stay in the $120 to $320 range.  Dim sum is the star of the show at lunch with most selections $54 to $100, while common rice, noodles, and vegetables are $80 to $180. 

Zi Yat Heen is located in the lobby and keeps hours from 12 pm to 2:30 pm in the afternoon, and from 6 pm to 10:30 pm at night.  On Sundays, lunch hours are from 11:30 am to 3 pm.     

Belcancao - Belcancao is a rip off and I'd advise everyone to stay away from it.  For more information about their terrible dinner buffet, please follow the link here: Belcancao.  

 

Prices are as follows: breakfast $248, lunch $198 and dinner $538 (Monday to Thursday) and $588, (Friday through Sunday).  Sunday brunch meanwhile goes for $598 or $698 with champagne. 

Located on the lobby floor, Belcancao keeps the same hours as Zi Yat Heen, except Sunday brunch hours are from 12 pm to 3 pm.

Windows Restaurant
- Windows Restaurant does both Eastern and Western fare, with appetisers between $158 and $178 while main course meat choices are $218 to $458.  There’s also pizza ($158 to $188), rice ($178 to $218), sandwiches ($155 to  $288) and noodles ($138 to $158).

Afternoon tea is quite the high brow affair and runs $268 for the common menu and $348 for the Royal treatment.  If you want to turn it into Afternoon Champagne instead, it’s $148 per glass.  Afternoon tea is available daily from 2:30 pm to 5:30 pm. 

Windows is located on the lobby floor and opens daily from 10:30 am to 10 pm.

Splash - Splash is situated outdoors next to the pool and has a very similar menu to Windows Restaurant, minus the afternoon tea.  Mostly foreign eats, starters are $68 to $175, sandwiches $168 to $178, salad $158 to $168 while mains are $138 to $458.  There’s also a few Asian choices for $158 to $178.

As for drinks, tea and juice run $50 to $75, cocktails $95 and glasses of wine $150 to $220… that better be some good wine for those prices.

Only open in the summer, hours then are from 11:30 am to 6:30 pm daily.

 

SHOPPING

The Shoppes at Four Seasons is the world's largest grossing mall per square meter.  It also looks quite beautiful inside with many sections nicer than most hotel lobbies in town.  Home to 72 stores and well over 160 luxury and designer brands, the action there is well out of my tax bracket.

 

Shoppes at Four Seasons ceiling lamps beautiful bird cage decoration at the Shoppes at Four Seasons Versace shop at the Shoppes at Four Seasons escalator at the Shoppes at Four Seasons 

 

GYM

The Four Seasons gym is large and state of the art, featuring a wide range of equipment, including an advanced Kinesis Wall and Yoga Studio.  Professional trainers are also on hand to offer tips and assistance as needed.  Without a doubt, the gym is one of the best ones in town.


Located on the 4th floor, the gym is open 24 hours.

 

SPA

The spa at Four Seasons spa is one of the few ones in town that lets guests in for free.  Most other places charge a door pass, but here access to a jacuzzi, steam room, sauna, and ice fountain is all on the house. 

If you prefer to pay for a treatment, rates vary according to the day, with weekend rates $60 to $200 more expensive than their weekday counterparts.  For this review, I’ve used the weekday prices. 

Two 120 minute signature rituals are both $2000, while a 90 minute Refresher runs $1680 and a 150 minute Pamper treatment is $2680.  For couples there’s an enticing 3 hour package that costs $4880 for two.

60 to 120 minute massage ranges between $980 and $2480 while facials are $1380 to $2880 and hand and foot therapy is $480 and $580.  There’s also four skin care treatments that run $1800 for 60 minutes and $2500 for 90 minutes.

Also located on the 4th floor, the spa keeps hours from 9 am to 10 pm daily.


THE LAST WORD

The Four Seasons is a fantastic property and one of the best hotels on the Cotai Strip.  As the Maven Meter clearly shows, there isn't much that it doesn't get right.  Entertainment, bars, and nightlife are their only black marks, but that action is easy to find in all of the monster hotels nearby. 


The Plaza casino might be the best casino in town, given its unparalleled drink service and free buffet.  The limits are quite high though, so only those with deeper pockets would have a large enough bankroll to gamble there for more than a few hours.

 

LOCATION
      

 

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